Meeting Type: Client-Bill Bernhey
Date: October 2, 2001
Time: 4 pm
Location:  Pace University, White Plains Office (Bill Bernhey’s office)
Attendees:  Nothmar, Nyinyi, Monica and Bill Bernhey

Summary of meeting:
-Bill Bernhey met with the group and described the Information Monitoring and Tracking system.

Projects discussed:

1.	PC Maintenance & Tracking System
2.	Monitor & Track Room Reservations and Scheduling
3.	Dean Communication System

Note:  Ideally integrate all the projects into one large program

PC Maintenance and Tracking Main information to be available by the system

1.	Unique machine info is stored by Service Tag Serial Number

System will inform of the computer: 
   a.	Manufacturer (Compaq, IBM) 
   b.	Model 
   c.	HD size
   d.	Memory
   e.	Processor type
   f.	Speed
   g.	Checkboxes to specify if computer has available:
        i.	CD-rom
        ii.	CDRW
        iii.	DVD
        iv.	Zip
   h.	Any special configuration
   i.	Create a textbox for special notes
   j.	Create checkbox if computer is Laptop or a PC
   k.	Date Acquired
   l.	Purchase price
   m.	Warranty End date
   n.	Replacement date
   o.	Comments
   p.	Swap Bay check box
   q.	Software ID

2.	Track location information including:

   a.	Building 
   b.	Room
   c.	Username
   d.	Service Tag
   e.	Checkbox if room is a lab
        i.	If room is a Lab, then get the Workstation ID

3.	Track Maintenance information including:
   a.	Problem ID
   b.	Service Tag
   c.	Problem Description
   d.	Open date
   e.	Close date(fixed)
   f.	Status ID
        i.	Drop down list, if status is open or closed
   g.	Tech ID
        i.	Who was the tech
        ii.	Email of the technician
   h.	Complaint ID
        i.	Email address
        i.	Tech comments
   j.	Subject line
        i.	To appear as a summary
        ii.	Broad description of the problem
        iii.	Common problem situations
        iv.	Severity/seriousness of the problem

4.	Track User information

   a.	User ID
   b.	First name
   c.	Last Name
   d.	Title
   e.	Department
   f.	Phone number
   g.	Email-ID
   h.	Password

5.	Software information includes:

   a.	Software ID
   b.	Software Title
   c.	Number of license acquired
   d.	Number of license used
   e.	License number
   f.	Install code
   g.	License type
   h.	Version number